1. Information We Collect
Personal Information you voluntarily submit
We collect personal data you provide during checkout, account registration, newsletter sign-up or when emailing our support team:
- Full name, shipping & billing address
- Email address, phone number
- Payment information (we do NOT store full credit card details; payment handled by third-party payment processors)
- Order history, size preferences and shopping notes
Automatically collected non-personal data
When you browse our site, we automatically gather anonymous usage information:
- IP address, browser type, device information
- Pages viewed, time spent on site, referral source
- Cookies and tracking technologies
2. How We Use Your Information
We use your personal data for these purposes only:
- Process, fulfill and ship your clothing orders
- Send order confirmations, shipping updates and after-sales support
- Reply to your customer service inquiries
- Send marketing newsletters and promotions (only if you opt-in. You may unsubscribe anytime)
- Improve our website, product selection and user experience
- Prevent fraud, secure our store and meet legal obligations
We do NOT sell, rent or trade your personal data to third parties for their independent marketing purposes.
3. Sharing Your Information
We only share your necessary data with trusted service providers to complete your order:
- Payment gateways to process transactions
- Shipping carriers to deliver your apparel
- Cloud hosting, analytics and email service providers These partners are contractually required to keep your data confidential and secure.
We may disclose your information if required by law, court order, or to protect our legal rights.
4. Cookies
Our website uses cookies. Cookies are small text files stored on your device to remember preferences, analyze traffic and support checkout functions.
You can disable cookies via your browser settings, but some site functions may not work properly.
5. Your Privacy Rights
If you are a resident of the EU/EEA (GDPR) or California (CCPA), you have the right to:
- Request a copy of the personal data we hold about you
- Correct inaccurate personal information
- Request deletion of your personal data
- Withdraw consent for marketing emails
- Restrict or object to certain data processing
To exercise your rights, email us at support@lunvstyle.shop. Please include your full name and order number for verification. We will respond within 30 days.
6. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss or misuse. No online transmission method is 100% secure, but we continuously protect your data.
7. Data Retention
We keep your order and customer data only as long as needed:
- Order data: retained for accounting and legal record requirements
- Marketing contact data: kept until you unsubscribe or request removal
8. Children’s Privacy
Our website sells women’s fashion items and is intended for users aged 18 and older. We do not knowingly collect information from anyone under 18 years old.
9. Policy Updates
We may update this Privacy Policy occasionally. Changes will be posted on this page with the revised effective date. Your continued use of the site after updates means you accept the revised policy.
10. Contact Us
For any questions about this Privacy Policy or privacy-related requests, please reach out:
Email: support@lunvstyle.shop
Website: https://lunvstyle.shop/